642-426 Exam
Troubleshooting Unified Communications (TUC)
Exam
Number/Code : 642-426
Exam Name : Troubleshooting Unified Communications
(TUC)
Questions and Answers : 48 Q&As
Update Time: 2010-05-28
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642-426 Exam Topics
The following 642-426 topics are general guidelines
for the content likely to be included on the Remote Access exam. However, other
related topics may also appear on any specific delivery of the 642-426 exam. In
order to better reflect the contents of the exam and for clarity purposes, the
guidelines below may change at any time without notice.
Apply the Cisco recommended methodology used to determine general Unified
communications system problems and issues
Describe the steps that can be used
to identify a problem with a given unified communication system
Identify
tools that can be used to identify and isolate problems
Correlate events
(using traces, logs, and monitoring tools to identify the problem)
Parse and
interpret trace logs and system logs
Exam : Cisco 642-426
Title
: Troubleshooting Unified Communications (TUC)
1. Which three capabilities
cannot be configured if the default dial peer is matched? (Choose three.)
A.
disable DID
B. invoke a Tcl application
C. enable dtmf-relay
D. disable
VAD
E. set codec to G.711
F. set preference to 1
Answer: BCD
2. You have received a trouble ticket stating that an executive with an
account at a bank cannot retrieve account information by phone. When the
executive calls the bank, the call is answered and the executive is prompted to
enter the account code. However, the bank does not seem to recognize the DTMF
tones and disconnects the call.
What is a possible solution to this
problem?
A. Configure the voice rtp send-recv command in the gateway.
B.
Set the Cisco Unified CallManager service parameter ToSendH225UserInfoMsg to
True.
C. Configure the progress_ind setup enable 3 command under the gateway
VoIP dial peer.
D. Configure the progress_ind alert enable 8 command under
the gateway POTS dial peer.
Answer: A
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